Sustainability


Reducing our impact on the environment

Reducing our environmental impact through more efficient ways of operating is very important to us. We have been actively reducing our carbon emissions since 2020. We are striving to achieve net zero by 2045.

Our team is committed to driving change to help us to meet our targets and adopting operational and behavioural changes that benefit our planet are an ongoing focus.

Carbon reduction initiatives

The following actions are in progress or planned:

  • Maintain and strengthen our alignment with sector-specific carbon reduction initiatives: We will maintain and strengthen our alignment with sector-specific carbon reduction initiatives, including continued compliance with NHS-mandated Net Zero requirements, ensuring our approach remains consistent with evolving standards and expectations across the healthcare sector.
  • Migrate remaining customers from on-premises deployments to cloud-based solutions: We will continue to migrate all remaining customers from on-premises deployments to cloud-based solutions, reducing the energy intensity of our software infrastructure.
  • Strengthen engagement with our supply chain to embed low-carbon requirements: We plan to work collaboratively with suppliers to assess and reduce the carbon footprint of procured goods and services, and prioritising partners with credible, evidenced decarbonisation commitments.
  • Encourage use of public transport for commuting: We plan to encourage staff to use more sustainable transport options for those commuting to our We Work office, and reduce the number of people travelling via car.

Carbon reduction plan

You can read more in our carbon reduction plan for 2025/26.